When bees are gathering pollen and nectar, they store the pollen on pollen baskets on their legs. See the pollen on their hind legs in the photo below? Those are the pollen baskets.
When the bees fly into the hive with pollen-laden baskets, they fly into specific holes in the pollen trap (when Bubba has it turned on), and the pollen is brushed off their hind legs and deposited in a tray inside the hive. (see image below).
About 2-3 times a week (during peak season), Bubba pulls the tray from each pollen trap, so that we can clean it. We simply clean it to remove the bee parts (much like chaffing wheat).
Once the pollen is clean, we measure it into bags, label it, and place it in the freezer.
Our pollen must be stored in the freezer. There is a very high moisture content in raw pollen and if left out on the counter, it will mold. So, when you purchase pollen from Bubba's Beez, please store it in the freezer to maintain its freshness and to prevent mold.